At RiderWize, we prioritize rider safety and comfort, ensuring that you get the right fit and best experience with our gear. To make your purchase worry-free, we offer a risk-free trial and a free size exchange policy for selected products.

Risk-free trial

We believe in the quality and reliability of our products. If you’re unsatisfied with your purchase, you can return it within 7 days of receiving your order.

🔹 How it works
  • Contact us within 7 days of delivery to initiate a return.
  • We will arrange for the product to be picked up
  • You will receive a full refund of the purchase price after the return is processed.
🔹 Conditions:
  • The product must be in its original condition and packaging.
  • All tags, labels, and accessories must be intact and included.
  • Refunds will be issued only after inspection and approval of the returned product.

Free size exchange

We understand that getting the right fit is crucial for both comfort and protection. If the size doesn’t feel right, we offer a free size exchange on eligible products.

🔹 How it works:
  • Contact us within the specified time period for a size exchange request.
  • We will arrange a pickup of the product and send you a different size at no extra cost.
🔹 Conditions:
  • The item must be in its original condition, unused, and with all tags and labels attached.
  • For purchases made through dealers, please check with them for their respective exchange policies.