Effective Date: 25/04/2025

Welcome to Riderwize, a brand owned and operated by The Digital Explorer. By accessing and using our website (www.riderwize.com) and purchasing our products, you agree to abide by the following Terms and Conditions. Please read them carefully before using our services.

  1. General Information
  • These terms govern your use of Riderwize’s website, products, and services.
  • By placing an order or using our website, you accept these terms in full.
  • We reserve the right to modify these terms at any time. Any changes will be updated on this page.
  1. Eligibility
  • You must be at least 18 years old or have parental consent to make purchases on our website.
  • You are responsible for ensuring that the personal information provided is accurate and complete.
  1. Orders & Payments
  • All orders placed on www.riderwize.com are subject to availability and acceptance.
  • We accept various payment methods, including credit/debit cards, UPI, net banking, and digital wallets.
  • Once an order is placed, you will receive an email confirmation with order details.
  • RiderWize reserves the right to cancel any order due to stock unavailability, pricing errors, or fraudulent activity.
  1. Pricing & Taxes
  • All prices listed on our website are in Indian Rupees (INR) and include applicable taxes.
  • Prices may change at any time without prior notice.
  • Promotional offers and discounts are subject to specific terms and conditions.
  1. Shipping & Delivery
  • We process and dispatch orders within 24-48 hours (excluding Sundays and public holidays).
  • Standard delivery time is 3-7 business days, depending on your location.
  • Shipping charges may apply based on your order value and delivery location.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.
  1. Returns & Refunds
  • We offer a 7-day return and exchange policy for unused and undamaged products.
  • To initiate a return, contact our customer support at [Insert Email] with your order details.
  • Refunds will be processed to the original payment method within 7-10 business days after inspection.
  • Custom or clearance sale items are not eligible for return or exchange.
  1. Warranty Policy
  • Select products are covered under warranty for manufacturing defects.
  • Warranty claims require proof of purchase and an inspection by our team.
  • Normal wear and tear, misuse, or accidental damage are not covered under warranty.
  1. Use of Website
  • You agree not to misuse the website for fraudulent or unlawful purposes.
  • You must not attempt to hack, modify, or disrupt our website’s functionality.
  • Content, images, and product descriptions on our website are the property of Riderwize and cannot be used without permission.
  1. Intellectual Property
  • All logos, trademarks, product images, and content on www.riderwize.com are the intellectual property of The Digital Explorer.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
  1. Limitation of Liability
  • RiderWize is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
  • We are not responsible for third-party actions, delays, or website errors beyond our control.
  1. Third-Party Links
  • Our website may contain links to third-party websites for additional information.
  • RiderWize is not responsible for the content or policies of third-party websites.
  1. Governing Law
  • These Terms and Conditions are governed by Indian laws.
  • Any disputes shall be resolved in the courts of  Tamilnadu, India

By using Riderwize, you acknowledge and agree to these Terms and Conditions.